Terms and Conditions
Product Description
We have made every effort to ensure that all product descriptions, photographs and details listed on the website are as accurate as possible.
These items are handmade and there may be variations in colour and form depending on the ingredients and also the screen resolution. All measurements are approximate.
Caring for your items
Most of the products sold on this website are handmade, and should be treated with care and stored and used in line with the care instructions with your purchase.
Disclaimer
All products made for Smoke Cleansing, Anointing, Room Cleansing Sprays etc should be tried with a small portion BEFORE regular use. Orangeblossom Old Ways is not responsible for any allergies or reactions that might occur due to reactions with products we sell.
If you are pregnant, if you take any medication, or if you have any medical issues, always consult with your doctor before using any product containing herbs or essential oils.
Tarot, Oracle, Shamanic Divination, Ogham, Rune Readings, Spell Bags, Soul Remembering- Disclaimer
It is a legal requirement that we include a disclaimer on this site. All of the above divination services and products we must point out are for entertainment purposes only , no guarantee can be given as to the accuracy of a reading. The user is responsible for his/ her own life choices. We are not qualified to give legal, financial, medical or any other advice and we do not give advice. If you require advice of any kind you should consult a suitable, liscensed professional.
Postage and delivery Information.
Orangeblossom Old Ways will ship items using Recorded Delivery with Royal Mail. We will endeavour to ship to you within 7 working days.
Shipping in the UK
All products will be sent 1st Class with Royal Mail.
The Shipping Price is £6 for items in the UK.
If you miss your signed for delivery you will have to go to your local Royal Mail collection office to claim your parcel. You need to take identification and proof of address as advised on the note from the Post Office.
If the item is not collected and returned to us, we will refund you for the item- minus shipping and administration fee.
All orders will be packed and sent out as quickly as possible.
International Shipping
All products will be sent with Royal Mail International Tracked and Signed.
The Shipping Price is £17 for items to be shipped out of the UK.
RETURNS
If you are unhappy with your goods you may send them back for an exchange or full refund within 14 days of receipt in accordance with EU selling regulations. Your statutory rights are not affected.
The item (s) must be in the original packaging with no broken seals (where applicable) and in a resaleable condition.
Please follow these instructions:
• Email us and include your email receipt and reasons for refund or exchange.
• Wait to receive a return shipping address
• Return the items unused, with all original tags intact and please include your supplied invoice in the parcel
• We cannot refund or exchange used items or items which have been damaged by the customer. Your Statutory Rights are not affected.
• Please note we are not responsible for return postage.
• When you return goods please retain Proof of Postage from your shipper as without this we cannot be held responsible for any items that fail to reach us.
• In some cases certain unique, bespoke or one-off items may make it so we cannot offer an exchange or replacement of an item. In this case, we will refund your purchase once the item has been received by us.
These services are for over 18s only. By using these services you confirm you are over 18 and that you understand and agree with these terms.
If you are under 18 or do not agree with these terms then you are not permitted to use this website.
Thankyou
Orange Blossom Old Ways